Frequently asked questions
Does TickPro hold my funds?
Section titled “Does TickPro hold my funds?”No. Funds remain with the exchange, broker, or wallet provider.
Can TickPro trade or withdraw assets?
Section titled “Can TickPro trade or withdraw assets?”No. TickPro is designed for read-only connections and rejects detected write-enabled API credentials for supported providers.
Can I connect more than one account?
Section titled “Can I connect more than one account?”Yes, when your subscription plan includes additional account capacity.
Why does Apple Watch show fewer positions?
Section titled “Why does Apple Watch show fewer positions?”Apple Watch follows the account filters selected on iPhone. Open the filter on iPhone and select the accounts you want to see.
Does Apple Watch need a separate login?
Section titled “Does Apple Watch need a separate login?”The paired Watch receives the TickPro session and relevant settings from the iPhone app through WatchConnectivity.
How often does data refresh?
Section titled “How often does data refresh?”Refresh behavior depends on your plan and settings. Manual refresh is available on iPhone. Eligible plans can keep supported position data updated automatically.
How do I remove access?
Section titled “How do I remove access?”Delete the connected account in TickPro. For immediate provider-side revocation, also delete or disable the API Key in the provider’s API management page.